actual cash value (ACV)
The value of your vehicle the moment before it was totaled in an accident. Fair market value.

adjuster
The person who handles claims for an insurance company. Their job is to determine the extent of your losses and report this information to the insurance company. Today, they are often called “claims representatives” or something similar.

collision coverage
An insurance policy that pays to repair your car if it is damaged in a collision with another car or object.